Welcome to the Official Website of Madison County Water Facilities Board

Our Mission

At Madison County Water Facilities Board , we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs.

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Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways.

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Recent News View All »

Rate Increases

April 09, 2025

Attention Customers,

Due to staying in compliance with Arkansas State Laws that have been put in place. The facilities board has been going though a rate study. To keep up with rising costs and staying in compliance with the State laws; Madison County Water Facilities Board will at this time go through a series of rate increases. The first increase will begin on July 1, 2025 billing cycle for an increase of $0.70 on the current minimum and $0.70 increase per every thousand gallons. The next increase will take place on January 1, 2026 for the same amounts with a following increase on June 1, 2026 for the same amounts.

Although rate increases are never a popular issue, We feel this is...

The Role of Water in Preparedness: Essential Kits for Every Season

September 02, 2025

September is National Preparedness Month, a time to reflect on how ready we are for unexpected events. Whether it's severe weather, a natural disaster, or a power outage, one thing is for certain: water plays a crucial role in our preparedness plans.

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